Security Policy
1. Introduction
At GlobalFlow.ai, we take security seriously. This Security Policy outlines the measures we take to protect user data, maintain service integrity, and comply with applicable regulations, including UK and international security standards.
2. Data Protection & Compliance
GlobalFlow.ai is registered in the United Kingdom and complies with the UK General Data Protection Regulation (UK GDPR) and other applicable laws. Our security framework ensures:
- Strict data protection standards in line with GDPR requirements.
- Compliance with industry best practices for cloud security and data encryption.
- Regular audits to assess and improve security controls.
3. Infrastructure Security
We host our platform on secure, industry-leading cloud providers with:
- ISO 27001 & SOC 2 certified data centers
- Network segmentation and firewalls to prevent unauthorized access
- DDoS mitigation to ensure uptime and resilience
4. Data Encryption & Storage
We ensure data security through:
- Encryption in transit (TLS 1.2+) to protect data during communication
- Encryption at rest (AES-256) for stored data
- Access control policies to restrict sensitive data access
5. Access Control & Authentication
We enforce strict access control measures:
- Role-Based Access Control (RBAC) to limit user permissions
- Multi-Factor Authentication (MFA) for admin accounts
- Logging & monitoring of all access and activities
6. Application Security
Our development process follows secure coding practices:
- Regular security code reviews to identify vulnerabilities
- Automated and manual penetration testing
- Bug bounty & responsible disclosure programs to enhance security
7. Incident Response & Monitoring
We have a dedicated security team and incident response plan:
- 24/7 monitoring for suspicious activity
- Automated alerts for potential threats
- Rapid response framework to address security incidents
8. User Responsibilities
Users must:
- Maintain strong passwords and enable MFA where available
- Report suspicious activity to our security team
- Follow best practices for data handling and access
10. Continuous Security Improvement
We commit to:
- Regular security training for employees
- Annual penetration testing and security reviews
- Timely patching of vulnerabilities
11. Contact & Reporting Security Issues
For security concerns or to report vulnerabilities, contact us at sales@globalflow.ai