Privacy Policy
1. Introduction
GlobalFlow.ai is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our AI-powered localization services.
2. Data We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, and billing details.
- Content Data: Text and materials submitted for translation and localization.
- Technical Information: IP address, browser type, device data, and usage analytics.
- Cookies and Tracking Technologies: We use cookies for authentication, security, and analytics.
3. How We Use Your Data
We process your data to:
- Provide and improve our AI localization services.
- Ensure platform security and prevent fraud.
- Personalize user experiences and optimize content.
- Process payments and manage subscriptions.
- Comply with legal and regulatory requirements.
4. Legal Basis for Processing
We process your data based on:
- Contractual Necessity: To provide our services.
- Legitimate Interests: Improving our platform and ensuring security.
- User Consent: When required for marketing and analytics.
- Legal Obligations: Compliance with applicable laws.
5. Data Sharing & Third-Party Services
We do not sell your personal data. However, we may share it with:
- Service Providers: Payment processors, hosting services, and analytics providers.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of mergers, acquisitions, or asset transfers.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and secure storage.
7. Data Retention
We retain user data as long as necessary for service provision and legal compliance. You can request deletion of your data at any time.
8. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Object to processing or request data portability.
- Withdraw consent for data processing.
- File a complaint with a data protection authority.
10. International Data Transfers
If you are outside [Primary Jurisdiction], your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place.
11. Children's Privacy
Our services are not intended for users under 16. We do not knowingly collect personal data from minors.
12. Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified to users.
13. Contact Us
If you have questions or requests regarding your data, contact us at privacy@globalflow.ai.